Privacy Policy
Please read our Privacy Policy as it explains what personal information we may collect and how we use it.
Intercom Language Services respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. The purpose of this Privacy Policy is to describe to you the types of information we may collect from you or that you may provide when you visit or interact with our website intercom.cc (“Site”), and what our practices are for collecting, using, maintaining, protecting, and disclosing your information. This Privacy Policy is a part of and is incorporated into our Terms and Conditions of Use.
Please read this privacy policy carefully as it constitutes a binding agreement between our company and you. By using our Site, you agree to the terms of the Privacy Policy. By continuing to use our Site after we have updated the Privacy Policy will also constitute your agreement to the updated version. We therefore encourage you to periodically check this Privacy Policy to see if it has been updated. If you do not agree with this Privacy Policy or any updated versions, your only choice is not to use our Site.
By using our Site or providing any information to us through our Site, you represent that you are at least the age of majority in your state or province of residence.
CHANGES TO THIS PRIVACY POLICY
We may periodically update this Privacy Policy. We will post any updated versions of this Privacy Policy on our Site. If we make material changes to how we treat our users’ personal information, we may also post a notice on our Site’s home page. The date this Privacy Policy was last revised is identified below. You are responsible for ensuring that you periodically visit our Site and this Privacy Policy page to check for any changes.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at requests@intercom.cc.
INFORMATION WE COLLECT AND HOW WE COLLECT IT
When you visit the Site, we collect certain information about your device, your interaction with the Site, and any other necessary information. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.”
We collect Personal Information by which you may be personally identified, such as your name, address, email address, geographic location, telephone number, browsing history or any other identifier by which you may be contacted online or offline (collectively, “Personal Information”) (this could also include information you give us about someone else (i.e. if you fill out the form or contact us on behalf of another individual).
We also collect information such as what type and version of web browser you are using to visit our Site, time zone, the type of computer operating system application software and peripherals you are using, the domain name of the website from which you linked to our Site, the IP address, and the website usage (including, but not limited to, the links you click on, the search terms you use, the pages you review, and how you interact with the Site).
We collect Personal Information directly from you when you provide it to us through our Site (including but not limited to, information you provide when you subscribe to our newsletters, communicate with us by email, through our Site, or by other means; as you navigate through our Site such as information that may include your usage details, and information collected through cookies and other tracking technologies (described further below in “Our Cookies Policy”).
We strive to limit the amount of Personal Information we collect and store to that only necessary to deliver the relevant services.
OUR COOKIE POLICY
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
HOW WE USE YOUR INFORMATION
We use your personal Information to provide our services to you, which includes: communicating with you, and keeping you up to date on new services, and offers, in line with the preferences you have shared with us. We also collect Personal Information to load the Site accurately for you, perform analytics on Site usage, and optimize our Site.
Please note that information obtained through our Site may be intermingled with and used in connection with information obtained through sources other than our Site, including both offline and online sources.
SHARING PERSONAL INFORMATION
We do not distribute, sell, rent, or trade or otherwise disclose your information to third parties, except to service providers we have retained to perform services on our behalf.
We may share Personal Information with contractors, service providers, and other third parties who we use to support our business and who are required to use such information only for the purposes for which we disclose it to them.
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
QUESTIONS OR COMPLAINTS
If you have a concern about our processing of your personal information that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside.
Last updated: March 22, 2024